Privacy Policy

Northern Sydney Rehab is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any way.

Information We Collect

We may collect and process the following types of personal information:

  1. Contact Information: Name, address, email address, phone number.
  2. Health Information: Medical history, treatment details, appointment history.
  3. Financial Information: Billing details, payment information.
  4. Technical Information: IP address, browser type, and other technical data when you visit our website.

How We Use Your Information

We use your personal information to:

  1. Provide Services: Deliver physiotherapy services, manage appointments, and communicate with you about your treatment.
  2. Improve Services: Analyze usage of our services and website to improve our offerings.
  3. Billing and Payments: Process payments and manage your account.
  4. Legal Obligations: Comply with legal and regulatory requirements.

How We Share Your Information

We may share your information with:

  1. Healthcare Providers: Other healthcare professionals involved in your treatment.
  2. Third-Party Service Providers: Companies that provide services on our behalf, such as billing and IT support.
  3. Legal Authorities: If required by law or to protect our legal rights.

Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of your information transmitted to our website.

Your Rights

You have the right to:

  1. Access: Request a copy of the personal information we hold about you.
  2. Correction: Request correction of any inaccurate or incomplete information.
  3. Deletion: Request deletion of your personal information, subject to legal and regulatory requirements.
  4. Restriction: Request restriction of processing of your personal information.
  5. Objection: Object to the processing of your personal information for certain purposes.
  6. Portability: Request transfer of your personal information to another service provider.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze usage. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this page periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Northern Sydney Rehab
Address: 16 Castle Hill Rd, West Pennant Hills NSW 2125
Email: [email protected]
Phone: (02) 9481 7773

Disclaimer

This Privacy Policy is intended for informational purposes only and should not be considered legal advice. Please consult with a legal professional to ensure compliance with all applicable laws and regulations.